SiEBEN, in response to the demands for flexibility of the modern business environment, proceed with creating the subscription service myPocketBiz Sales. The service myPocketBiz Sales is based on the successful Sales Force Automation solution, PocketBiz Sales, which has been developed and implemented by SiEBEN since 2001 and already has hundreds of successful implementation in a wide range of enterprises.
The service myPocketBiz Sales is a mobile order taking and merchandising service with subscription, which supports firms with salesmen on the field and want to control fully the spectrum of sales process. The target is not only the salesmen support, but mostly the best customer service.
The service myPocketBiz Sales is addressed to companies that wish to organize their sales force and to use tools that will support them only when and for as much as they need them. By using PDAs, the salesmen can have access to all the needed information necessary to carry out their work. The communication is interactive allowing the information stored in the ERP system of the company be available to the salesman any time via GPRS/3G, while any changes and additions from the salesman is transferred in the same way – via GPRS/3G – to the ERP of the company for its update.
The service can be hosted (hosted service) at SiEBEN premises, or the necessary systems to be implemented at the Customer’s premises (on premise service). In the first case no need of any investment is needed in the company’s infrastructure. The innovation of the service myPocketBiz Sales is the subscription. The companies, by paying just one monthly subscription per salesman, can have, whenever they want and for as long as they want the benefits of the service. There is no need of any monthly fee in advance and no commitment as to the number of users and the usage time of the service.
myPocketbiz Field Service
myPocketBiz Field Service targets companies with technical teams which provide technical service to end customers (consumers and businesses). It enables companies to organize and record in detail the work to be carried out to the customers’ premises whereas the technicians of the company have access at any time in necessary information about the customer, previous visits at the particular customer, and the desired route to be followed in order to fulfill their tasks.
The application is aimed at companies providing maintenance services and repair products:
- Dealers of electrical-electronic products
- IT Companies
- Insurance companies
- Dealers of medical equipment
- Telecommunications Companies
myPocketBiz Pharma allows medical visitors of the company, by using mobile devices (PDAs, Tablet PCs, Laptops), to handle all the tasks carried out at the end customer/doctor (schedule and visits and tasks recording, samples delivery, quality data recording, documents registration etc.), as well as to have all the information (orders historic, stock, statistics, etc.) that is needed to be more effective in their work.
The innovation of the service myPocketBiz Sales is the subscription. The companies, by paying just one monthly subscription per salesman, can have, whenever they want and for as long as they want the benefits of the service. There is no need of any monthly fee in advance and no commitment as to the number of users and the usage time of the service.